Privacy policy

I. General Provisions

This Privacy Policy outlines the principles for processing the personal data of Users of the online store www.masterenergy.eu, operated by Master Investment Sp. z o.o., with its registered office at Rondo Organizacji Narodów Zjednoczonych 1, 00-124 Warsaw, Poland, registered in the Register of Entrepreneurs (KRS) under number 0000423812, VAT ID: 7010345632, REGON: 146168500 (hereinafter referred to as the “Administrator”).

The Administrator is committed to protecting Users’ privacy and processing their personal data in compliance with applicable laws, including Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data (GDPR).

II. Personal Data

The personal data of Users is processed for the following purposes:

  • Fulfilling orders placed in the online store,
  • Managing the User’s account,
  • Complying with legal obligations (e.g., accounting, taxation),
  • Direct marketing, provided that the User has given the appropriate consent.

The Administrator processes the following categories of personal data:

  • First and last name,
  • Residential or delivery address,
  • Email address,
  • Phone number,
  • Invoice details (if a VAT invoice is requested).

Providing personal data is voluntary but necessary for executing the sales contract and using services available in the store.

III. Legal Basis for Data Processing

Personal data is processed based on:

  • Article 6(1)(b) GDPR – for the execution of a sales contract or the provision of electronic services,
  • Article 6(1)(c) GDPR – to comply with the legal obligations of the Administrator,
  • Article 6(1)(f) GDPR – for the legitimate interests of the Administrator (e.g., direct marketing, securing claims).

If the User provides separate consent, data may also be processed under Article 6(1)(a) GDPR – for marketing purposes (e.g., newsletters).

IV. Data Transfer

User personal data may be shared with third parties, including:

  • Online payment service providers,
  • Courier and postal companies,
  • Entities providing accounting, legal, or IT services.

The Administrator ensures that all cooperating entities guarantee an adequate level of personal data protection.

V. Data Retention Period

User personal data is retained:

  • For the period necessary to fulfill the sales contract,
  • For the period required by law (e.g., accounting records must be retained for 5 years),
  • Until consent is withdrawn (for data processed based on consent).

VI. User Rights

Users have the right to:

  • Access their personal data,
  • Request rectification of inaccurate or incomplete data,
  • Request erasure of their data (“right to be forgotten”),
  • Restrict processing of their data,
  • Request data portability,
  • Object to data processing,
  • Withdraw consent (if consent was the basis for processing).

To exercise these rights, Users may contact the Administrator via email at bok@masterenergy.eu.

VII. Cookies

The online store www.masterenergy.eu uses cookies to:

  • Ensure the proper functioning of the website,
  • Analyze traffic,
  • Conduct marketing activities.

Users can manage cookie preferences through their web browser settings.

VIII. Changes to the Privacy Policy

The Administrator reserves the right to modify this Privacy Policy in response to:

  • Changes in legal regulations,
  • Updates in data processing methods.

The most recent version of the Privacy Policy is always available on the store’s website.

IX. Contact

If you have any questions regarding this Privacy Policy, please contact us:

Email: bok@masterenergy.eu

Date of last update: 01.02.2025